Which is true about what a customer typically expects from a support technician?

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Answer 1
A customer expects a support technician to be knowledgeable, patient, and friendly. The support technician must be knowledgeable to the degree that they solve the issue at hand, but can also give basic information to a customer.

Related Questions

The price of a product has dropped greatly, and store owners do not have enough of the item to meet demand.

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The case is an example of price elasticity of demand since a small change in price created a greater demand for the product.

Since readers of routine replies and positive message will generally be interested in the​ content, the​ __________ approach should be used.

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The direct approach should be used in routine replies and positive messages since the readers will be generally interested. This is because it will have a more supportive tone.

During world war i, the supreme court upheld the espionage act by ruling that congress has a right to restrict speech that __________.

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In Schenck v. U.S. (1919), the Supreme Court maintained the Espionage Act which constrained freedom of speech and media during World War I. They governed that Congress had a right to restrict speech "of such a nature as to make a clear and present danger that will carry about the practical evils that Congress has a right to prevent."

In the context of statutorily mandated arbitration, why has arbitration become widespread during the last few decades?

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Arbitration refers to a type of alternative to dispute resolution; it involves resolving of disputes outside courts. In this type of dispute resolution, arbitrators consider the case of each party and render arbitral award which is legally binding and enforceable in courts.
Arbitration has become widespread in the last few decades due to the fact that the law may require the disputing parties to take their case to arbitration. For instance, some states in America have laid down statues that demand that some dispute types have to be submitted to arbitration.

Non-gaap earnings: multiple choice could be considered management's view of permanent earnings. are needed for the correction of errors. are standardized under generally accepted accounting principles are useful to compare two different firms' performance.

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Non-gaap earning or pro forma earning are cosidered management's view of permanent earnings. Pro forma earnings are not derived by standard GAAP method and it is projected earnings based on a set of assumptions and often used to present a business plan (in Latin pro forma means "for the sake of form"). 

Obtaining commitment from _____ is critical for diversity programs to succeed so that other parties in the organization will take it seriously.

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Answer: TOP MANAGEMENT
Obtaining commitment from TOP MANAGEMENT is critical for diversity programs to succeed so that other parties in the organization will take it seriously.
Today is the world of multicultural collaboration where people work with people from diverse cultures and religion. The diversity programs play important role in understanding different cultures and beliefs. This removes discrimination and makes an organization a better place to work in.

Eileen is considering assignments, training programs, and development opportunities that she will need in preparation for being a general manager in the future. eileen is in the:

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Eileen is in the development phase in terms of her career development. The development phase is where the person is starting and learning to develop the activities that he or she is involved in—in a way to show the person strengths and achieve things with the use of their performance.

We can use the keyword "considering" in this context. She is thinking about different opportunities that she can get into in order to boost her career into being a general manager. Therefore, she is in the career development stage of her career as she has decided what she wants to do and already thinking how to develop it.

Dallas is the manager of a manufacturing company. dallas's approach is to break down assembly workers' jobs into a series of elementary tasks, determine the best way to perform those jobs, and then train workers accordingly. his approach is consistent with the principles of

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job specialization, which is the main principle used in the assembly line which has been used by many manufacturing companies for mass production for many years. This principle encourages each person to specialize in just a few tasks and to continue doing just those tasks. The output would be combined to make the end product. 

When a company invests in a foreign firm and holds active ownership of the firm, then the company is said to be in a joint venture with the foreign firm.
a. True
b. False?

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Answer: FALSE

As the name suggests, a joint venture is a joint agreement between two or more parties or companies where both maintain their individuality. For example:
when a domestic company buys a part of a foreign company or joins with any foreign company or firm, both hold their equal rights in the new entity. In a joint venture the ownership is shared between the companies or firms.

An entity that buys goods and sells them to consumers at a markup is a​ ________.

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Final answer:

A retailer is an entity that purchases goods and sells them to consumers at a markup, influencing the market's equilibrium price to attract consumers with perceived 'good deals'.

Explanation:

An entity that buys goods and sells them to consumers at a markup is known as a retailer. The process involves purchasing products wholesale from manufacturers or distributors, then increasing the price to make a profit when selling to customers. Retailers play a critical role in the market, facilitating the movement of goods from suppliers to the end consumers, and are part of the broader concept of supply and demand. They often influence the equilibrium price of goods by adjusting their pricing strategies based on consumer interest and competition, striving to provide products at prices consumers perceive as 'good deals,' enhancing customer satisfaction and loyalty.

Le maillot jaune, inc., is a sports clothing retailer incorporated in france. if it transacts business in chicago, le maillot jaune, inc. would be characterized as

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Le Maillot Jaune, Inc. would be characterized as an alien corporation. This type of corporation is incorporated in a foreign country but doing business in the United States is classified as alien in the state they do business in. Some countries do not denote to U.S.-based corporations with this word.

Refer to exhibit 7-3. what is the average total cost of producing 60 units of output?

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Exhibit 7-3 shows the variable cost is $80. So do 80/60 and your answer is $1.33. 
I dont take your class but Im assuming this is the answer.

From society's perspective, in the presence of a demand-side market failure, the last unit of a good produced typically:

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From society's perspective ........................... the last unit of a good produce typically COST MORE TO PRODUCE THAN IT PROVIDES IN BENEFITS.
Demand side market failure is said to occur when the consumers' full willingness to pay for a good or service is not fully capture in the demand for the good or service.

If the annual inflation rate is 5 percent a year, about how many years will it take for the price level to double?

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According to the rule of 72, the doubling time for price level when the inflation rate is r%, is given by
[tex]t= \frac{ln(2)}{ln(1+r/100)} \approx \frac{72}{r} [/tex]

Therefore
t = 72/5 = 14.4 years

Answer: About 14 years.

4-16. joyce and marvin run a day care for preschoolers. they are trying to decide what to feed the children for lunches. they would like to keep their costs down, but also need

Answers

Final answer:

Balancing cost with quality can be achieved by buying in bulk, preparing meals in-house, meal planning, and using seasonal and local produce. However, the meals should still be nutritious and appropriate for the children's age group.

Explanation:

Joyce and Marvin, who run a preschool day care, are in a typical predicament that most businesses face - balancing cost with quality. To keep their costs down while still providing nutritious meals for the children, they could look into buying food items in bulk, which usually comes at a discounted rate. Additionally, preparing meals in-house rather than ordering from a caterer could be another way to reduce costs. Meal planning in advance could help in buying only what is needed, hence, minimizing waste. Using seasonal and local produce is not only more affordable but also offers variety and freshness to the meals. At the same time, it's essential for them to ensure that the meals are nutritious and appropriate for the age group, as these are preschool children.

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What are two ways to get the most out of nonrenewable resources?

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Two ways to get the most out of these sources would be to Recycle and Reuse

Given that approximately 85 million americans have a lawn, and that the average lawn size is 0.08 ha how much total land area is composed of lawns in the united states?

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Given:

A - The number of Americans who have lawns = 85 million

B - The average lawn area of each American with lawn (in ha) = .08

X -  The total land area in the United States composed of lawn (in  ha)

Solution:

 X= A*B

X=85,000,000*.08

X=6, 800,000 or 6.8 million

2 a food pyramid consists of 10 million calories' worth of diatoms. how much of this is passed on to third level consumers, such as large fishes?

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A food pyramid consists of 10 million calories' worth of diatoms. How much of this is passed on to third level consumers, such as large fishes?

If a food pyramid consists of 10 million calories' worth of diatoms, then 10 thousand calories will be passed on to third-level consumers, such as large fish.

What is a food pyramid?

A food pyramid refers to a representation of the optimal number of servings to be eaten each day from each of the basic food groups. The first pyramid was published in Sweden in 1974. The 1992 pyramid introduced by the United States Department of Agriculture (USDA) was called the Food Guide Pyramid or Eating Right Pyramid. It was updated in 2005 to My Pyramid, and then it was replaced by My Plate in 2011.

The World Health Organization, in conjunction with the Food and Agriculture Organization, published guidelines that can be effectively represented in a food pyramid relating to objectives to prevent obesity, improper nutrition, chronic diseases and dental caries based on meta-analysis though they represent it as a table rather than as a pyramid.

The structure is similar in some respects to the USDA food pyramid, but there are clear distinctions between them.

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When setting prices, the company also must consider other factors in its external environment. how will _______ react to various prices? the company should set prices that will allow these people to receive a fair profit?

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Sorry don't know the answer but keep up the good work

Julio is devising a marketing plan for introducing his company's products into a new market. julio comes up with customized marketing strategies that cater to the unique needs of the new market. all his decisions involve risk and uncertainty as he is unaware of the conditions in the new market. the type of decision being made by julio in the above situation is called a _____ decision.

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Julio is devising a marketing plan for introducing his company's products into a new market. Julio comes up with customized marketing strategies that cater to the unique needs of the new market. all his decisions involve risk and uncertainty as he is unaware of the conditions in the new market. The type of decision being made by Julio in the above situation is called a non-programmed decision. Non-programmed decision deals with risk and uncertainty. It is also complex and unstructured.

 

George works in a factory and is a member of the labor union. He thinks his wages are low for the work that he does, so he tells the union representative that his employer should increase his wages. The representative asks the other workers if they feel the same, and they all agree. The following week, the union representative met with the factory owner regarding an increase in wages, and the employer agreed to it. What strategy did the union use to get the owner to agree to increase wages?
individual bargaining
threaten to go on a strike
collective bargaining
threaten to quit their jobs
filing a petition to the government

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The answer is collective bargaining
collective bargaining refers to a process where the representative of the labor union meet up with the representative of the business owners meet up to discuss several agreements that benefit both the union and the owners.
In this process, they could discuss things such as appropriate salary, benefit, holidays, work hours, etc.

Answer:

Collective Bargaining

Explanation:

Wesley is a manager in an organization where a great deal of interaction is required between himself and his workers and new problems arise frequently. wesley is likely to have

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Wesley is likely to have a narrow span of control. This means a single leader or supervisor supervises few subordinates. This contributes to a rise of a tall organizational structure. On the other hand, wide span of management means managing a large number of employees. A narrow span of control has its disadvantages, one of this is it inclines to split the organization into smaller department making more problems between the departments.

A grocery store sells grapes for 1.99 per pound you buy 2.34 pounds of the grapes how much do you pay

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The answer to this question would be: $4.66

In this question, the grapes price is $1.99 per pound and you try to buy 2.34 pounds of grapes. Then you need to multiply the price with the weight of grapes. The calculation would be:

total price= price per pound * grapes weight(in pounds)
total price= $1.99/ pound * 2.34 pounds= $4.66
Final answer:

In this scenario, the total cost of buying 2.34 pounds of grapes at $1.99 per pound is $4.66.

Explanation:

The student is buying 2.34 pounds of grapes which are priced at $1.99 per pound. To find the total cost, multiply the weight of the grapes by the price per pound, in this case, 2.34 pounds times $1.99 per pound. This gives a total cost of $4.66.

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When was the word integer introduced?

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The origin of the word integer dates back to the early 16th century. Back then, the word was used as an adjective meaning 'entire' or 'whole'. However, the word is composed of two Latin words 'in-' (expressing negation) and the root of 'tangere' (to touch) which were used separately ages before it came together we know it today.

When external benefits are significant: market output is too high. market output is too low. market output is at the efficient level. social surplus is maximized?

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External benefits are more significant when market output at the efficient level. So if anyone ignores the external benefits and only focuses on private benefits, this may lead to market quantity getting low and also the social surplus might get to its minimum.

The process of hiring an external provider to do the work that was previously done internally is referred to as

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outsourcing could be an answer

What are the two most important variables for determining resource allocation?

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What are the two most important variables for determining resource allocation?

Answer:
Location and Time

Government attempts to prohibit monopolization of a market are known as __________.

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Government attempts to prohibit monopolization of a market are known as antitrust regulations.

In the u.s. surgeons earn a median salary of $365,885, which puts them at the ________ of all income.
a. middle 20 percent
b. bottom 20 percent
c. top 20 percent
d. top 40 percent

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This answer should be "c" the top 20%. The income is clearly not middle income level, which would be d or a. It is definitely not b- bottom 20%. Therefore we are left with c- top 20% and this jives with my own experience. 1% would include millionaires and above, therefore we are left with a relatively small group of high income earners who aren't necessarily millionaires- in the sense that they earn a million or more per year.

Your body generally absorbs about 20 to 40 percent of the carotenoids you eat. this proportion ______ as the amount of carotenoids you eat increases.

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Since carotenoids are tightly-bound in proteins in our foods, our body only typically absorbs about 20% - 40% of what is consumed. However, as the amount of carotenoid eaten increases, this proportion further decreases/ drops-- to 10% or less. 

Carotenoids are plant pigments which are responsible for the bright red, yellow, and orange colors of fruits and vegetables, such as carrots, pumpkins, squash, and mangoes. Certain types of carotenoids form Vitamin A, which is essential to health. Moreover, carotenoids exhibit antioxidant activity by protecting cells from free-radical damage. 

Answer:

DECREASES

Explanation:

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